Last updated: 06-04-2026

Privacy Policy

At NREK Enterprises, Inc. d/b/a VIP Networks, Inc. (“VIP Networks,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, contact us, request service, become a customer, or communicate with us by phone, email, text message, or other means.

Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Company name
Email address
Phone number
Mailing address
Service request details
Information related to your IT systems, phone systems, network, cloud services, or support needs
Communications you send to us by website form, email, phone, text message, or other methods

We may also collect limited technical information when you visit our website, including:

IP address
Browser type
Device information
Referring and exit pages
Date and time of visit
Pages viewed on our website
General website usage information

How We Use Information

VIP Networks may use collected information to:

Respond to inquiries and service requests
Provide IT services, managed services, VoIP and phone system support, cloud hosting, consulting, and related business technology services
Communicate with customers and prospective customers
Schedule appointments or service visits
Send service updates, account notifications, and support-related messages
Improve our website, services, support, security, and business operations
Maintain records related to customer service, billing, compliance, and business administration
Protect against fraud, abuse, unauthorized access, or other security issues
Comply with legal, regulatory, or contractual obligations

SMS/Text Messaging

If you provide your mobile phone number and consent to receive text messages from NREK Enterprises, Inc. d/b/a VIP Networks, Inc., we may send SMS/text messages related to customer service, support requests, appointment scheduling, service updates, account notifications, and other business communications.

Message frequency may vary depending on your relationship with us and the nature of your service requests. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to any text message from VIP Networks. After you reply STOP, we may send one final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from VIP Networks unless you opt in again.

For assistance, reply HELP or contact VIP Networks directly at 941-718-4832 or support@vipnetworksinc.com.

SMS consent is not a condition of purchasing any goods or services from VIP Networks.

No Sharing of SMS Consent or Mobile Information

VIP Networks does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide messaging services, comply with applicable law, prevent fraud or abuse, protect our rights, or operate our business communications systems.

Service Providers

We may use trusted third-party service providers to help us operate our business, website, communications, hosting, customer support, billing, security, and related services. These providers are authorized to use information only as necessary to provide services to VIP Networks and are not permitted to use mobile phone numbers or SMS consent information for their own marketing or promotional purposes.

Cookies and Website Usage

Our website may use cookies, analytics tools, log files, and similar technologies to help operate the website, improve performance, understand visitor activity, and maintain security.

Cookies may store information such as visitor preferences, browser type, pages visited, and other general website usage information. You may disable cookies through your browser settings, but some website features may not function properly if cookies are disabled.

Log Files

Like many websites, VIP Networks may use log files. Information collected in log files may include IP addresses, browser type, Internet Service Provider, date and time stamps, referring and exit pages, and website usage data. This information is used to analyze trends, administer the website, improve user experience, and help maintain website security.

Information Sharing

VIP Networks does not sell personal information.

We may share information only in limited circumstances, including:

With service providers who help us operate our business and provide services
When necessary to provide requested services or support
When required by law, regulation, legal process, or government request
When necessary to protect the rights, property, security, or safety of VIP Networks, our customers, or others
In connection with a business transaction such as a merger, acquisition, restructuring, or sale of assets

Data Security

VIP Networks uses reasonable administrative, technical, and physical safeguards to help protect information from unauthorized access, disclosure, alteration, misuse, or loss. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and operate our business.

Links to Other Websites

Our website may contain links to other websites. VIP Networks is not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policies of any websites you visit.

Your Choices

You may contact us to request that we update or correct your contact information.

You may opt out of SMS/text messages at any time by replying STOP.

You may also contact us directly for assistance with communication preferences.

Changes to This Privacy Policy

VIP Networks may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

NREK Enterprises, Inc. d/b/a VIP Networks, Inc.
Website: https://www.vipnetworksinc.com
Email: support@vipnetworksinc.com
Phone: 941-718-4832